Nagordola BD's Terms & Conditions – Clearly, in Bangla

Nagordola BD (hereinafter referred to as "we", "the platform", or "Nagordola BD") is an online Sports Betting and gaming platform serving users in Bangladesh. These terms and conditions constitute a legal agreement between Nagordola BD and its users.

Accessing, browsing, creating an account on, or using any service on the platform means you have agreed to these terms and conditions. If you do not agree with any part of these terms, please do not use the platform.

• These terms and conditions are written in Bangla, and the Bangla version shall prevail.
• Nagordola BD reserves the right to modify these terms and conditions at any time.
• A notice will be posted on the platform whenever changes are made, along with the updated date.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

Registration is required to use the services on Nagordola BD. It is your responsibility to provide accurate and truthful information during registration.

• Each person may hold only one account. If multiple accounts are found, all of them will be closed.
• The name, mobile number, and date of birth provided at registration must be accurate.
• Keeping your password secure is your responsibility. Do not share your password with anyone.
• Your account must not be used by or shared with anyone else.
• Accounts registered with false information may be terminated at any time.

Nagordola BD strictly enforces an 18+ policy. No one under the age of 18 is permitted to create an account or place bets on this platform.

• Your date of birth is required at registration and will be verified.
• A national ID or other proof of identity may be requested at any time.
• Registering with a false date of birth will result in account termination and forfeiture of any deposited funds.

All users must follow the rules below when betting on Nagordola BD. These rules apply equally to everyone on the platform.

• Once a bet is confirmed, it cannot be changed or cancelled, unless the cash-out option is active.
• Pre-match bets can be placed up until the match kicks off.
• Live betting is available while a match is in progress, though betting may be temporarily suspended for certain events.
• If a match is cancelled or left unresolved, the stake will be refunded.
• Nagordola BD reserves the right to void any bet placed at incorrect odds due to a technical error.
• The maximum bet amount per event may vary depending on the market and the event.

In an accumulator or combo bet, if any leg is voided, that leg will be counted at odds of 1.00.

Nagordola BD supports Bangladesh's most popular mobile payment methods – bKash, Nagad, and Rocket. All transactions are secure and fully transparent.

• Minimum Deposit: ৳200 (bKash, Nagad, Rocket).
• Maximum Deposit: Up to ৳50,000 per day.
• Minimum Withdrawal: ৳500.
• Withdrawal Time: Typically 15–30 minutes, up to a maximum of 24 hours.
• The mobile number used for withdrawal must be the same number registered to your account.
• Once a withdrawal request has been submitted, it cannot be cancelled while being processed.
• There are no deposit fees on any transaction. Withdrawals are also free of service charges.

Nagordola BD regularly offers bonuses and promotional deals. Each offer comes with its own terms, which are detailed on the offer page.

• The welcome bonus is available once only, on your first deposit.
• Wagering requirements for bonuses generally range from 5x to 10x.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being suspended.
• Bonus offers will be automatically cancelled once their validity period expires.
• Special offers are available to eligible users only.

Nagordola BD reserves the right to modify, suspend, or cancel any bonus or promotion at any time. If bonus program abuse is detected, the funds will be forfeited.

The following activities are strictly prohibited on Nagordola BD. Violating these rules will result in account termination and forfeiture of all funds.

• Creating more than one account or using another person's account.
• Attempting to manipulate the bonus system.
• Placing bets using software, bots, or any automated method.
• Betting using match fixing or insider information.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to breach or circumvent the platform's security systems.
• Harassing or threatening other users.

Nagordola BD may suspend or permanently close your account under the following circumstances.

• Violating the terms and conditions.
• Registering with false or incorrect information.
• If your account has been inactive for an extended period (more than 12 months).
• By order of a court or legal authority.

You may close your account at any time. Your remaining real-money balance will be refunded; however, any bonus balance is non-refundable.

Nagordola BD is committed to protecting your personal information. We use your data solely to improve our services and fulfill legal obligations.

• Your information will never be sold.
• Only limited information is shared with third parties, strictly for payment processing purposes.
• All data is secured with SSL encryption.
• For more details, please read our Privacy Policy Read.

Nagordola BD believes betting is a form of entertainment, not an addiction. We provide a range of tools and support to promote responsible betting.

• Deposit Limit: Daily/weekly/monthly limits can be set.
• Self-Exclusion: You may exclude yourself from the platform for a set period of time.
• Cooling-Off Period: You can take a temporary break from betting at any time.
• Reality Check: You will receive periodic reminders about how long you have been betting.

If you're experiencing problems with betting, please reach out to our support team. For more information, Responsible Gaming View page.

For any dispute or complaint, please contact our customer support team first. We aim to respond to all complaints within 48 hours.

• To submit a complaint: support@nagordolabd.app
• Your complaint must clearly include a description of the incident, the date, and the relevant bet number.
• During any investigation, we will review system logs and transaction records.
• Nagordola BD's decision will be final.

Nagordola BD reserves the right to partially or fully update these terms and conditions at any time. Users will be notified of any changes.

• For major changes, at least 7 days' advance notice will be given.
• Minor updates may take effect immediately.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account.