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Privacy Policy

Nagordola BD's Privacy Policy – Your Data, Your Security

Find out how your personal information is collected, where it is used, and how it is kept safe – all explained in plain language.

Last Updated: January 2026 SSL Secured Read in Bengali
How We Protect Your Information

Your privacy is the top priority at Nagordola BD. Here's a quick overview of the key points.

End-to-End Encryption

All your data is protected with 256-bit SSL encryption. No third party can access your information during transfer.

Your Data Is Never Sold

Your name, number, or any other personal details are never sold or shared with third parties. That is our firm commitment.

Secure Data Storage

All data is stored on secure servers. Regular security audits are conducted to ensure there are no vulnerabilities.

Your Control

You can view, update, or request deletion of your data at any time. You stay in control.

Minimal Data Collection

We only collect information that is strictly necessary. We never ask for excessive or irrelevant data.

Marketing Opt-Out

If you prefer not to receive promotional SMS or notifications, you can opt out easily. We respect your preferences.

Table of Contents

Summary: Nagordola BD takes your privacy very seriously. We collect only what's necessary, never sell your data, and keep it secure at all times. Full details are available on this page.

1. Introduction

Nagordola BD (hereinafter referred to as "we", "the Platform", or "Nagordola BD") is an online Sports Betting and gaming platform serving users in Bangladesh. Protecting your trust and privacy is our highest priority.

This Privacy Policy clearly explains what information Nagordola BD collects, why it is collected, how it is used, and how it is kept secure. By using our Platform, you are considered to have agreed to this Privacy Policy.

This Policy Terms & Conditions Both are complementary and apply together. If you have any questions, please reach out to our support team.

2. Information We Collect

Nagordola BD only collects information that is necessary to provide our services. A breakdown of the different data types is provided below.

Type of Information What Information We Collect When It Is Collected
Identity Information Name, date of birth, national ID number During registration and verification
Contact Information Mobile number, email (optional) At Registration
Financial Information BKash/Nagad/Rocket number, transaction history At the time of payment
Usage Data Betting history, login times, device information While Using the Platform
Technical Information IP address, browser type, cookies During site visits

We never store your password or payment PIN. This information is processed directly in encrypted form.

3. How We Use Your Information

Nagordola BD uses the information it collects for the following purposes. Each use has a clear rationale and is carried out with your best interests in mind.

  • Account Management: For registration, login, and identity verification.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To properly address your complaints and queries.
  • Security: To detect and prevent fraud, multiple accounts, and suspicious activity.
  • Platform Improvement: To improve the user experience on our platform.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Promotional Communications: To send you offers and updates only with your consent.

Your information is never used for any purpose beyond what is stated above.

4. How Long We Retain Your Data

Nagordola BD does not retain your data longer than necessary. The retention periods for different types of information are outlined below.

  • Account Information: For the duration of your active account and up to 5 years after closure.
  • Transaction Records: Up to 7 years for legal compliance.
  • Login & Activity Logs: Up to 90 days.
  • Cookies Data: Deleted at the end of each session; persistent cookies last up to 30 days.
  • Support Contact: Up to 2 years after a case is resolved.

Once the designated retention period ends, data is securely deleted or fully anonymized.

5. Who Your Information Is Shared With

Nagordola BD never sells your data. However, limited information may need to be shared in specific circumstances.

  • Payment Processors: Solely for processing transactions via bKash, Nagad, and Rocket.
  • Legal Authority: In response to a valid request from a court or government authority.
  • Security Partners: For fraud prevention and cybersecurity.
  • Business Transfers: In the event of a company merger or acquisition, you will be notified in advance.

Important: Any information shared with third parties is subject to a strict agreement limiting its use to the specified purpose only. They are not permitted to use your data for anything else.

6. Cookies Policy

Nagordola BD uses cookies on its website and app. Cookies are small data files stored on your device that help enhance your experience.

  • Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: For monitoring platform performance. All data is fully anonymized.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7. Your Rights

You have full control over your data on Nagordola BD. Your rights are outlined in detail below.

Right to Access
You can find out exactly what information we hold about you.
Right to Rectification
You can correct any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless a legal obligation requires its retention.
Right to Restrict Processing
You can opt out of your information being used for specific purposes.
Right to Access
You can request a copy of your personal data.
Right to Object
You may object to the use of your data for marketing or profiling.

To exercise any of these rights, email support@nagordolabd.app. We will respond within 30 business days.

8. Protection of Minors

Nagordola BD does not collect or store data from anyone under the age of 18. We strictly enforce an 18+ policy.

  • Age verification is carried out at the time of registration.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.
  • Parents or guardians who have concerns are welcome to contact us.

For parents: If your child has access to your device, please clear your browsing history and cookies, and keep your device locked.

9. Security Measures

Nagordola BD uses the latest technology to keep your data secure. Our security infrastructure is multi-layered and always active.

  • 256-bit SSL Encryption: All data transfers are secured.
  • Two-Factor Authentication (2FA): An extra layer of protection at login.
  • Firewall & Intrusion Detection: Unauthorized access is prevented.
  • Regular Security Audits: Our expert team conducts regular system audits.
  • Data Backup: Regular backups are stored in secure locations.

That said, no online platform can guarantee absolute security. In the event of any breach, we will notify you as promptly as possible and take all necessary steps.

10. Policy Updates

Nagordola BD may update this Privacy Policy when necessary. We will notify you of any changes.

  • An SMS will be sent to your registered number before any major changes take effect.
  • The date of the latest update is always displayed at the top of the page.
  • Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

This Privacy Policy was last updated in January 2026.

11. Contact Us

For any privacy-related questions, complaints, or requests, please don't hesitate to reach out to us.

  • Email: support@nagordolabd.app
  • Live Chat: Chat with us directly on the platform (available 24/7)
  • Response Time: Within 48 hours

Common Privacy Questions

No, Nagordola BD never sells your personal data. Your information is used solely to provide our services, process payments, and meet legal obligations.

Yes, you can request deletion of your data. However, certain information may need to be retained for a specified period due to legal requirements (such as financial transaction records). To submit a deletion request, email support@nagordolabd.app.

Yes, your bKash/Nagad/Rocket number is completely secure. Only the information necessary for payment processing is transmitted, and it remains encrypted at all times. We never store your PIN or password.

Update your notification preferences in Account Settings, or contact our support team and we will remove you from our marketing list right away. Account-related SMS notifications cannot be turned off.

Yes. In the event of a security breach, we will notify affected users as quickly as possible via SMS and platform notifications, along with guidance on what steps to take.
Safe & Trusted

Your privacy is our responsibility.
Enjoy Nagordola BD with complete peace of mind.

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